Frequently Asked Questions (FAQ)

Product Related

Yes, all our t-shirts are made from 100% Supima cotton. We pride ourselves on offering high-quality products crafted from this premium cotton variety.

Supima cotton is an extra-long staple cotton variety known for its exceptional softness, durability, and ability to retain color and shape after multiple washes. It is exclusively grown in the United States and represents less than 1% of the world's cotton production.

Supima cotton t-shirts and regular cotton t-shirts differ in several ways:

  1. Fiber Length: Supima cotton has extra-long staple fibers, which means they are longer than those found in regular cotton. The longer fibers in Supima cotton contribute to its exceptional softness and durability.
  2. Softness: Supima cotton is renowned for its luxurious softness. The longer and finer fibers allow for a smoother and silkier feel against the skin compared to regular cotton.
  3. Strength and Durability: Supima cotton is known for its strength and durability. The longer fibers make the fabric stronger, which translates into t-shirts that are less prone to pilling, tearing, or wearing out over time compared to regular cotton t-shirts.
  4. Color Retention: Supima cotton has excellent color retention properties. The fibers hold dye exceptionally well, allowing the t-shirts to maintain their vibrant colors even after multiple washes. Regular cotton t-shirts may fade more easily over time.
  5. Shrinkage: Supima cotton t-shirts have minimal shrinkage compared to regular cotton t-shirts. The longer fibers and tighter weave help the fabric maintain its shape and size, reducing the risk of significant shrinkage after washing.
  6. Origin and Purity: Supima cotton is exclusively grown in the United States and represents less than 1% of the world's cotton production. It is a registered trademark that ensures the fabric is made from 100% American-grown Supima cotton. Regular cotton can come from various sources worldwide and may not have the same level of quality control or assurance.

Overall, Supima cotton t-shirts offer superior softness, strength, durability, color retention, and resistance to shrinkage compared to regular cotton t-shirts. They provide a premium and comfortable experience for those seeking high-quality clothing.

Shipping

We offer shipping across India. Wherever you are in India, we'll make sure your favorite Supima cotton t-shirts reach you.

Yes. We offer free shipping on all orders.

Returns & Exchanges

To initiate a return or exchange, pleasevisit this page.

We offer free returns and exchanges within the 14-day window. You won't incur any additional charges for returning or exchanging your Supima cotton t-shirts. We will pickup the items from your doorstep.

To be eligible for a return or exchange, the t-shirt must be in its original condition with all tags attached. We cannot accept items that have been worn, washed, or altered.

If you receive a defective or incorrect item, please contact our customer support team immediately. We will arrange for the return and provide you with a replacement or a refund, including any applicable shipping charges.

Contact us

You can reach our customer support team by emailing support@offnorth.com or by WhatsApp'ing us on +91 9667301140. Our dedicated team is available to assist you with any questions or concerns you may have.