Shipping policy

Thank you for choosing Offnorth Fashions A unit of iDesk Laboratory! We strive to provide you with the best shopping experience, including fast and reliable shipping options. Please take a moment to review our shipping policy to ensure a smooth and hassle-free delivery of your Supima t-shirts.

Shipping Methods and Timeframes:

  • Standard Shipping: Free Delivery on orders above ₹1500 - typically takes 4-7 business days, depending on the destination. For orders below ₹1500, a shipping fee of ₹60 apply.

Cash on Delivery (COD):

  • We understand the convenience of Cash on Delivery and offer this payment option.
  • A surcharge of ₹60 will be applied to COD orders to cover additional processing fees.

Order Processing and Fulfillment:

  • We strive to process and ship your order promptly.
  • Orders are usually dispatched within 1 business day from the date of purchase.
  • Please note that orders placed on weekends or holidays may experience slight delays in processing.

Tracking and Order Status:

  • Once your order has been shipped, we will provide you with a tracking number via email.
  • You can track the progress of your shipment using the provided tracking number on our website or through the designated shipping carrier's website.

International Shipping:

  • Currently, we only offer shipping within India. We do not provide international shipping at this time. We apologize for any inconvenience caused.

Delivery Address and Responsibility:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for any delays or issues caused by incorrect or incomplete address details provided by the customer.
  • In the event of an incorrect or incomplete address, additional charges may apply for reshipment or order modification.

Delays and Force Majeure:

  • While we strive to deliver your order within the estimated timeframes, unforeseen circumstances may occasionally cause delays.
  • External factors such as natural disasters, inclement weather, political issues or disruptions in shipping services may affect delivery times. We appreciate your understanding in such situations.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to ensure your shopping experience with us is exceptional.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website or contact us for any updates.

 

 

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